Sea Village #3-203

Unit was about what I expected based on the description. It is dated, the sofa bed is broken and the kitchen, while well supplied, is full of old pots and pans. The same is true of the beds and linens. The table and chairs on the deck are bar height which for short people and mobility challenged people a problem to use. Unfortunately during our stay the pool was out of order so I cannot comment on it. The property management team was great. Super friendly and responsive. I encourage the unit owner to invest in some updates to improve the experience.

The property overall was very nice. It was on the water but without beach access. Very good common areas with gas BBQs, tables, lawn and pool area. The unit itself was clean but dated. It was described as having A/C but none of the units in this complex had central or window units. Instead, this one had two portable A/C units, one in the living room and another in one of the two bedrooms. The living room unit was too small to do much cooling. Sleeping at night was uncomfortably warm. The bedroom without A/C was almost unsleepably warm. We tried sleeping in the living room but the bed frame in the convertible sofa was broken and unusable. The unit was supplied with an inflatable double mattress which we deployed in the living room instead. It didn’t ruin our vacation, but it made it less than comfortable at night.

Manager's Response

Great location, the grounds were very nice, but when we arrived the temp in the condo was 85 degrees, there are only 2 floor A/C units in the condo, and they struggled to pull the temp down very fast, and they have a TIMER on them to shut off, this made our first night very uncomfortable temp wise. My son moved to the couch just to have some relief but still barely slept. We opened up the sofa bed the next night and it was broken . Overall the condo needs a good update on the inside. Would not stay there again and would not recommend, there are better places.

Manager's Response

We stayed here 5 nights after a 3 night stay in the Kona Village right next door. This place has a larger pool area, bbqs and picnic tables in a communal area in the middle with sunset views. You can also see the sunset from the balcony in the room! We received a small gift bag with some coffee and travel essentials in the room. Management was attentive and we even got locked out one evening and someone arrived within 20 mins to let us back in for a charge. It's pretty near downtown Kona, but not walking distance. The condo is quite large with 2 different air conditioning units that was nice for our stay because it was pretty warm. Great room with a lot of nice amenities in the room. Make sure you look in all the drawers because we found the guide book that I purchased in one of the drawers at the end of our stay!

Manager's Response

The condo is clean and grounds are well kept. Location is good. Beds and linens were cheap and sofa bed was terrible. The floors have no insulation and you hear every footstep above you. We stayed 16 days and was woken up from sound before 6: AM every single morning. Nice pool area, hot tub had issues most days. The next guest walked in on us using the Dropbox key 4 days early. I would recommend for very deep sleepers not using sofa bed.

Manager's Response

Good complex, great location, quiet unit, could use some upgrades. Requested an early check in, advised they would get back to me, re checked on day of arrival, never heard back from property manager.

Manager's Response

We enjoyed our stay, beautiful mornings on the deck, great water and hot tub around the pool. Very clean and tidy, kitchen had all amenities. Bedrooms on the small side.

Manager's Response

Very nice property and great location. Furniture is a little out dated but clean. Was a great place for a stay.

Manager's Response

Hunter met us when we arrived late and provided helpful info about the condo which was much appreciated. The condo was beautifully equipped for our stay, especially when we compared it to our fellow travelers' condos. The only item missing was a serrated bread knife. It was comfortably furnished.

Manager's Response

We loved our stay. No complains I would stay again. I would recommend my friends to stay. Love the place especially having everything around us so closed to our rental.

Manager's Response

It was a very pleasant stay in a comfaotable apt.

Manager's Response

The property description regarding location of the rental and amenities is accurate.

The good - the overall property is well maintained and there were staff around everyday cleaning the bbq area, maintaining the pool, and maintaining the grounds.

The unit 3203 was generally clean and well stocked. The Air conditioning worked well.

The bad - There were no firm pillows for sleeping. They were all really soft. The bed in the master bedroom is not very comfortable. I have read other complaints about people hurting themselves on the wooden bed frame base and I was no different. The carpet runner on the floor from the door to the kitchen wasn't very clean. The sliding door to get to the patio did not slide very easily. Sometimes it required two hands to get it to move.

The ugly - there wasn't anything ugly

Manager's Response

Our room was very tastefully decorated. We enjoyed the pool and courtyard and plan on staying again

Manager's Response

The unit is tucked back in the complex and the view in the photo is accurate regarding the water. It actually has a nice view of the grassy courtyard area. The condo is fine but could use some upgrades. It has a large great room and is nicely appointed. The other rooms need to be upgraded. The cabinets are old and hard to clean. It lacks a garbage disposal and the range fan doesn't seem to do anything. There are individual air conditioning units in the great room and master bedroom, which were necessary for several days, though we primarily used the ceiling fans, which are located in every room. The small bedroom needs an AC unit because it got very hot even with ceiling and other fans. The biggest problem we encountered was the wood bedframe in the master bedroom. The wood platform is about 6 inches too large for the mattress. Therefore, the sharp corners stick out and are difficult to avoid because of the small room with an AC. We constantly hit and cut our shins. We finally put hand towels under the corners of the mattress and draped them over the sharp wood to protect ourselves. The platform needs to be replaced with a bedframe that is safe. Knudsen, the property manager for the condo was very responsive when I had a few minor issues when we first arrived. Overall, we had a great time in Kona, loved the complex location and will be back for another vacation. We would recommend this unit only if the master bed issue could be resolved and an additional AC added to the 2nd bedroom.

I would stay here again but not only stay at this condo but feel very comfortable renting from Knutson and Associates. My family and I were very comfortable at this rental unit. It had everything we needed. The pictures are real presentations. The location is not far from shopping. We walked it twice just for the walk. The property management checked on us routinely to make sure our needs were being met. I absolutely appreciated that. We didn't need anything but to know they were willing to try to accommodate any needs we had was very reassuring. I will return to Kona and rent again. Thank you owner your unit is lovely and thank you Knutson and Associates. Mahalo

Manager's Response

1.) we were in the middle all your heart is people above you, we had people from 7pm-2am then people starting at 4am- whenever stomping, yelling blowing pot smoke off the balcony smoking for the full 14 days there. (Called the “after hours” for Todd to do something, called Knutson, called VI (victor). Todd is no help at all he’s the “manager” victor doesn’t answer his phone, after hours person doesn’t do anything, and sadly the only one willing to help knuton doesn’t manage that apt but tried his best to help. Todd and victor just didn’t do thete job at all.

The front shower sprayed water all over the floor upon check in, (had to be fixed) the back bathroom dam sounded like someone screwing for 14 days.

Adter front shower was fixed we got in turned it on got the kids in to rinse off, shower head “fixed” fell and spit my 3 year old daughters head open, I now have a hospital bill for stitches. Again knuton was the only person to help. Again fixed...

Found a live cockroach on our last day in the front room.
The black box fan was broke upon using it, sounds like the blade is catching the plastic.
ALSO there’s no microwave ! have to heat everything in the oven or pan.

Out by the pool there is a look out (outside the far gate) by the BBQs it’s super dangerous the metal is rotten/chewed up/ sharp right where you step/ sit. Got my foot the first time and never went back to sit there.

Over all next time I’ll pay another 1k to stay at the Kona resort down the way, no sleep for 14 days was a nightmare and I had 2 kids, and pregnant, who went to bed by 6pm and never made as much noise as the people above us.

The guy working knuton is AMAZING even refunded me for 3 nights but the $$$ I paid to not get any sleep and stitches in my 3 year old is horrible. The guy spending all his night being avalible 24/7 needs pay

Manager's Response

We stayed here for eight days and the property as a whole had nearly everything that we were looking for. Ample parking, good sized rooms, great BBQ area, clean and freshing pool, and a host of other positives to help you enjoy your stay.
Few things need to be repaired/replaced... pedestal fan is broken and if you turn it on it rattles apart. Tongs fall apart when you use them. Screen door to the patio isnt in its track so it hard to open/afraid to break it. And the pillows need to be upgraded.

Thanks again for letting us stay!

Manager's Response

This condo is located in a convenient spot in Kona. Very clean and has all the necessities. The bed was comfortable and had 2 cooling units (one in living room, one in master bedroom) which was very helpful. Had to contact the office for a minor request and they were very helpful!

Manager's Response

Very happy with our experience. Centrally located and within walking distance of downtown. It's a non-smoking complex, which is fine, but my only suggestion would be that there needs to be a smoking area created at the entrance to the complex.

Manager's Response

The unit was well equipped, spacious and clean. The view from the balcony was stunning. The unit is well located to avoid noise from the street. Sea Village is very beautifully located, a great place for families.

Manager's Response

Overall, this property served our needs very well. Very clean, convenient, nice pool, beautiful grounds. Only a few annoyances with the property: the air conditioners are on timers set for a maximum of 4 hrs, which means they do not run through the night without getting up and restarting them (too hot/humid to sleep without air conditioning); no air conditioner in the second bedroom, so we needed to sleep with the doors open and a fan blowing into the second bedroom; the lanai sliding door is like a work-out to open and close.

Manager's Response

The property was nice and clean. Decent location, walkable to town (but a bit far) rental bikes across the street but they empty out early. Coffee shop right in the complex, but gets busy so expect a wait. No central air, so spare (kids) room gets a little warm. Everything included including beach chairs, snorkel sets, boogie boards, etc. Tried to go without a vehicle but needed it in the end so we rented. Easy walk to resorts and markets and very well managed. Hope this helps. We enjoyed it.

Manager's Response

The place was a great location, grounds well maintained. The unit itself the beds were seriously needed replaced,toaster did not work and maybe a air conditioner for smaller bedroom.

Manager's Response

We enjoyed our time in Hawaii. The place was clean, safe, and centrally located. Watching the sunset from the lanai was beautiful. The grounds were well kept and clean.

Manager's Response

We had a great stay at this older condo with easy access to pool with ocean view. This is an older condo unit but they have up dated it with paint and some portable ac units and over all its a very clean, well stocked in the kitchen, has lots bath towels and linens. In my opinion the Guest bedroom with the two twin beds needs its own portable AC unit or window AC, as this was the only room that didn't have one and it got real hot and muggy in there at night. Kona is humid and hot so the extra fans and Ceiling fans that are at the condo helped to make every ones stay more comfortable. In the listing is doesn't mention that the sofa in the living room is a sofa sleeper but it is so the condo sleeps 6 people comfortably. As well the listing fails to mention that there are a couple boogie boards, some snorkel gear and some older beach chairs for renter use during the stay and this would have made me pick this place over others faster. The only down side we found was that in the master bedroom the hard wood bed frame stuck out like 6 inches further than that of the mattress and therefore my husband smacked his knee on the corner of the frame each time he went to his side of the bed to get in bed especially since the long bed comforter covered where the actual corner bed frame was. Other than that all was good.

Manager's Response